3tentos has a permanent commitment to the principles of transparency, equity, accountability and corporate responsibility. To this end, it has a solid and transparent governance model, with responsibilities divided between the Board of Directors, the Executive Board and inspection and control bodies.
The Company has three committees: Audit Committee, Risk Committee and ESG Committee, as well as an Audit Department, which ensure the minimization of the most diverse risks and the adherence of internal controls to internal and external standards. In addition, an accounting and financial audit is performed annually by an external organization. The Codes of Ethics and Conduct establish references for the professional and personal conduct of all those involved. They are in line with the best governance and ethical management practices, and are standard for 3tentos internal and external relationships with people within the corporate interest.
Considering the relevance of socio-environmental issues, 3tentos has a robust environmental management system, which monitors impacts on the environment and the continuous improvement of systems. Every 2 years, an external environmental audit is carried out, which verifies environmental management and compliance with applicable standards.
Promoting the well-being of customers, employees, business partners and the local community is a priority for the company, which is why 3tentos has a free, permanently open Reporting Channel, which allows anonymous registration of information, suggestions or complaints from any nature that are not in accordance with the code of ethics or the values of 3tents. The team of ombudsmen is composed exclusively of psychologists trained to obtain the greatest amount of information without compromising the anonymity and security of the source. Complaints and information are directed to a committee composed of managers from different areas who carry out the appropriate treatment.